Bestseller
Working with VILA we had the chance to create a fitting integration to their POS system, and maintain their regional campaigns for their loyal customers
Task
Rebuild a unified visual system for the advertising agency, made of steel which can change the world in a while.
VILA, a popular brand from Bestseller, is using QuickInfo’s loyalty system all over their Nordic stores to connect with their customers. With over 160 locations, operations must run smoothly between our system and their stores. VILA gets a clear picture of its customer club data, which helps to understand its customers and analyze for plans.
High-quality marketing content generates access to people, but Vila recognized that local engagement is the solution to loyal customers. They needed a user-friendly, low-maintenance digital solution to empower them to reward loyal customers, cultivating deeper connections and boosting engagement at each store – all to keep those followers coming back to the store.
For VILA Finland, a trendy brand known for its feminine elegance, customizing the look and feel of their exclusive member club was a key feature. This allowed them to easily adapt the visuals for different seasonal campaigns while keeping them still on brand.
- Rewards after each purchase: Customers can earn a stamp with each purchase, motivating them to return frequently.
- A personalized app with easy access: A digital booklet is accessible through a link, so there is no need for physical cards and it allows for easy management.
- Low maintenance: No physical cards to print or manage, no lost stamp cards.
- Membership-only offers and exclusive deals: Creating a sense of exclusivity and value for loyal customers through special offers. stamp cards.
- Increased customer engagement: Rewards and exclusive offers encourage customers to interact with the brand more often.
- Retention of local customers: By rewarding loyalty, the program gives an incentive to customers returning to Vila stores instead of competitors
Are you questioning what digital solutions can truly impact your customer relationships? Schedule a free consultation to discuss your goals and see how our platform can help you achieve them.