Compensation system

Our system lets you send SMS coupons directly to customers’ phones. This quick and easy solution lets you offer instant compensation, keeping them happy and loyal.

Simple functionality
Just phone number is required

Customisable design
Use design that reflects brand

Scam prevention
Automatic scam alerts keep you protetected

2023 & 2024

"Satisfied guests are absolutely essential to us at McDonald's. That is why we are very happy with our collaboration with Quick info - they have developed a compensation card system specifically for us, which enables us to quickly and easily turn a bad guest experience into a good one."

Fine Christensen

Digital Marketing Manager, McDonald's

Do not wait any longer!

Reach out to our team, and we’ll respond within 24 hours to craft a personalized plan tailored to your unique needs.

Who can benefit from the compensation system?

If you prioritise customer experience, this solution is for you. Our innovative compensation system empowers businesses like yours to address customer concerns effectively, fostering long-term loyalty. It provides a quick and flexible way to resolve issues and show customers you care.

What does spam prevention mean in the customer compensation system?

We want to ensure our compensation system is fair and helpful for everyone. Spam prevention helps us stop customers from abusing the system by repeatedly submitting complaints to get rewards.

Here's how it works:

If the system detects a pattern of frequent complaints from the same phone number, it will notify the store before sending a new coupon.
The store can then review the customer's history and decide whether to:
- Approve the compensation and send the coupon.
- Block the phone number from receiving further coupons.

What do I need to use the compensation system?

To use our compensation system, you'll need a device to access the system. This could be your POS system, computer, or tablet with an internet connection.

How can I customize the compensation system?

While we offer a standardized framework for compensation, you have the flexibility to:

Tailor compensation amounts: This gives you access to predefine the selectable values of the coupons to send out to customers.
Customize compensation reasons: You can add predefined reasons to reflect the specific issues and customer complaints, to understand customer concerns from the data.

The simplicity of handling customer complaints

Customer satisfaction soared with compensation system

How does it work?

Create a coupon

Block numbers

The customers will redeem

Use statistics

Block numbers

What does it include?

Coupon system

Statistics

Safety review

What do our clients say?